Shipping policy
Please note the below delivery times are estimates and do not include getting your order completed at our warehouse in Sydney AUSTRALIA.
Within Australia (Australia Post)
Delivery within 3-7 business days for Standard Shipping*
Delivery within 1-3 business days for Express Shipping (next business day delivery to most metro areas)*
Shipping Option
| Standard Shipping for orders over AU$100 | FREE |
| Standard Shipping for orders under AU$100 | AU $4.95 |
| Express Shipping | AU $14.95 |
SHIPPING INTERNATIONAL - New Zealand
| Standard International Shipping for orders over AU$100 | FREE |
| Standard International Shipping for orders under AU$100 | AU $12.95 |
| Express International Shipping | AU $20.00 |
Please email hello@nyoodbody if you would like this Express option
International Shipping (Rest of the world)*
| Standard International Shipping for orders over AU$200 | FREE |
|
Standard International Shipping for orders under AU$200 |
AU $25 |
| Express International Shipping | AU $35 -50 |
Please email hello@nyoodbody if you would like this Express option
Please view Australia Post website for more accurate delivery times: https://auspost.com.au/parcels-mail/sending-in-australia/domestic-parcels/express-post-parcels/express-post-guarantee
Shipping
Delivery is available to Australia and World Wide. We usually ship your parcel within 24 hours Monday to Friday, but during busy periods or around public holidays, it may take up to 3 business days. These times are also subject to payment authorisation and stock availability.
All goods will be delivered by Australia Post.
Shipping to New Zealand and the rest of the world will be shipped with Standard International Australian Post Service which includes tracking and has an estimated delivery time of 6+ business days.
Shipping fees are not refundable in the case of returns.
Important information
All Click and send Post Satchels have a tracking number for Australia delivery. This tracking number will be emailed to you when your order is shipped. If the package is not received in 7 working days please contact Australia post or go to their website (http://auspost.com.au/track/ ) to track it. We can not deliver to a to a Postal Box or similar address.
We are unable to redirect orders once items have been dispatched. Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. We cannot be held liable for any delay in delivery and the above time is as provided to us by Australia post or the associated Freight company.
The shipping time frames are a guide only and we offer no guarantees or refunds on postage should Australia Post delay the shipment, and we cannot be held responsible for their delays. No refunds will be provided on shipping, should your order arrive later than expected and we are also unable to lodge requests on the customers behalf should delays occur. If a parcel does go missing and you are unable to locate your parcel via Australia Post, we ask you to use the contact form here
If you place an order by 10am AEST your order will be dispatched the same day.
More Questions?
We want you have the best online shopping experience, so if you have any problems with your order, please contact our team hello@nyoodbody.com
